Case Study - Retail

A major Canadian retailer screening more than 20,000 candidates yearly desired to improve upon their fragmented and lethargic hiring process. Having no central agency to handle the nationwide background checks, the organization was bleeding profits in time and resources.

Pairing up with BackCheck allowed the company to consolidate pre-employment costs and manage new candidate files in an integrated manner.

Our state-of-the-art file management system allowed the organization to monitor the quick progress of applicants' files, seek further information where needed, and disseminate information only to authorized parties. In particular was the sensitivity of information involved in the 16% rise in criminal backgrounds of applicants throughout 2008.

BackCheck in Action - Retail

Here’s the proof
A recent retail applicant claimed on their consent form that they resigned to return to school. When BackCheck contacted the regional sales director to verify employment, he was hesitant to discuss the applicant’s reason for leaving. BackCheck’s HR Interviewer pursued additional details and discovered that the applicant was dismissed for allegedly selling products under the table and pocketing the cash. BackCheck’s investigative techniques frequently uncover fraudulent activity in all sectors of employment.